Organic Wine

Privacy

Raw Vine Estate Privacy Statement

 
Information about our Organisation and Website

Modern information and communication technologies play a fundamental role in the activities of an organisation like Light Feet Wines Pty Ltd. We are based in New South Wales, Australia.

Our privacy policy covers rawvineestate.com and its websites:

Organisation Name: Light Feet Wines Pty Ltd
Address:  
City, State, Postcode:  
Country: Australia
Website: http://www.rawvineestate.com
Providing Visitors with Anonymous Access

You can access our websites home page without disclosing your personal data.

The Services and Links of our Websites

Our websites do not enable our visitors to communicate with other visitors or to post information to be accessed by others.

Automatic Collection of Information

Where consent is given, we may automatically log personal data or link information automatically logged with personal data about specific individuals. We do so for the following purposes:

  • technical administration of the website
  • research and development
  • customer administration
  • marketing

We do not use cookies to store personal data. Where consent is given, we may link information stored in cookies with personal data about specific individuals. We do so for the following purposes:

  • technical administration of the website
  • research and development
  • customer administration
  • marketing
Data Collection and Purpose Specification

We may collect personal data that you volunteer while using our services.

We do not collect information about our visitors from other sources, such as public records or bodies, or private organisations.

To access the table of personal data collected and purposes for which they are used, please click here.

We do not collect or use personal data for any purpose other than that indicated in the table below.

Disclosure and Visitor Choice

We do not disclose your personal data to our subsidiaries or other organisations.

Confidentiality / Security

We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from:

  • unauthorised access
  • improper use or disclosure
  • unauthorised modification
  • unlawful destruction or accidental loss

All our employees and data processors, who have access to, and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal data.

We ensure that your personal data will not be disclosed to State institutions and authorities except if required by law or other regulation.

What personal information do we collect from the people that visit our website?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
 
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, fill out a form or enter information on our site.
 
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

      To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
      To improve our website in order to better serve you.
      To allow us to better service you in responding to your customer service requests.
      To quickly process your transactions.
      To ask for ratings and reviews of services or products
      To follow up with them after correspondence (live chat, email or phone inquiries)

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
 
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
 
All transactions are processed through a gateway provider and are not stored or processed on our servers.
 
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We use cookies to:
      Help remember and process the items in the shopping cart.
      Understand and save user's preferences for future visits.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If users disable cookies in their browser:
If you turn cookies off, some features will be disabled. Some of the features that make your site experience more efficient and may not function properly.
 
However, you will still be able to place orders over the telephone by contacting customer service.
 
Third-party disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
 
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Data Collection Information

Data is collected the following ways from this website:

  • volunteered by each visitor

Data is not collected using any of these methods:

  • collected from public records or bodies
  • collected from private organisations

Data is collected for the following uses:

Primary data Technical Administration
of the Website
Customer Administration Marketing
Name x x x
Gender - x x
Address - x x
Email Address x x x
Phone/Fax Number x x x
Employer/Organisation - x x
Job Title - x x

The following information is not sought or obtained:

  • Personal details such as:
    • Physical description
    • Family characteristics
    • Education and skills
    • Life style or personal tastes
    • Financial resources
    • Racial or ethnic origin
    • Political opinions
    • Religious or philosophical beliefs
    • Trade union membership
    • Health/Medical data
    • Police/Justice data
  • Identifiers such as:
    • Financial identifiers
    • identifiers assigned by Public bodies
    • Biometrics identifiers
Google
 
We have implemented the following:
      Google Display Network Impression Reporting
 
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
 
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:
      Send information, respond to inquiries, and/or other requests or questions
      Process orders and to send information and updates pertaining to orders.
      Send you additional information related to your product and/or service
      Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:
      Not use false or misleading subjects or email addresses.
      Identify the message as an advertisement in some reasonable way.
      Include the physical address of our business or site headquarters.
      Monitor third-party email marketing services for compliance, if one is used.
      Honor opt-out/unsubscribe requests quickly.
      Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
      Follow the instructions at the bottom of each email.

and we will promptly remove you from ALL correspondence.

Contacting Us
If there are any questions regarding this privacy policy, you may contact us using the information below.

rawvineestate.com
support@rawvineestate.com
0433 669 294

Last Edited on 2016-12-14